Description

I filled out information on affordablehealthcare.gov and I immediately started receiving calls. I answered a call from someone who told me they can help me obtain health insurance. We were on the phone for about an hour going over the details of different policies I could obtain. The agent identified himself as Eugene Sullivan from Preferred Health Insurance Agency. I agreed on a plan and told him not to take money out of my account until December 15, 2025 (the alleged insurance was supposed to go into effect Jan 1, 2026) I printed out some information that he emailed me and I started to realize something felt off and it wasn't a plan I was comfortable obtaining so I called Eugene Sullivan. He didn't answer but he text me back saying he would call me back in a few minutes, which he did. I asked him a couple questions about the policy and I told him I didn't feel the policy fit my needs so I told him I wanted to cancel. He immediately said, "Thanks for wasting my time, have a good day." I called the 800 number on the paperwork to make sure the policy got cancelled and I did receive an e-mail back saying the policy was cancelled. I woke up today to find a charge for the first month payment for the insurance taken out of my account. Mind you, I told him not to take payment until December 15, 2025. I realized he had put the charge through on the day that I cancelled. Luckily I caught it while the transaction was still pending, I was able to stop payment on it. I can't believe I fell for this.