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This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
Description
I saw an ad for shoes that I had been searching for online. I went to the website for Mae-Willow Charleston and ordered the shoes. I received numerous updates that the shoes were on their way. They were shipped from China, poorly made and 2 sizes too small. I contacted the company on 19 Oct. and requested a refund. The Customer Service rep made it extremely difficult - I would have to pay to ship the shoes back to China. Otherwise they offered me a 20% refund and a choice of any item from their online store, up to $60. I selected a pair of earrings. The messages started again: 10/23 order ready to ship. 10/23 order under review. 11/3 order on its way. 11/03 order out of stock. Email - please select another item. 11/13 order is in transit. Now, the tracking number no longer works. Customer service does not respond to emails.
Dollars Lost
$79
Targeted Person's Location
VA, USA - 22026
Scammer Information
Charleston, SC
Unknown Phone Number
https://maewillow-charleston.com/
Scam Type
Online Purchase
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Business name
Mae Willow Charleston
Date Reported
November 21, 2025
Scam ID
1111722
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