Description

Requested a duplicate of my birth certificate to obtain my passport. on 9/24/25. Received an email stating the application was missing city and county. The application contained all the information. Tried to call, voice mail states email them Multiple emails never answered. I finally emailed they are fraudulent company using multiple names as my CC was charged to another company. My money was refunded in three separate payments. Contact your state department for health.. The state DOH web explained how to obtain a duplicate which I did for a fee of $10.00. Had my document within 5 business days. Received an emails from BacckroundsUSA stating they can cancelled my application as a court order was required to provide the birth cert.. Stay away from this company