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Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

When attempting to print on my HP printer, a printed paper message came out of my printer. "A problem has occurred with your HP account and you will be unable to print very soon unless the issue is resolved." ...... Claim code: JNSG DZVN D493 4841 My printer is older and not under warranty. I was told to pay $19.99 to renew the warranty so I could use my printer again, which I didn't want to do. I don't need a subscription service for printer ink as I am a private person, not a corporation. I was unable to send the file of the message that came out of my printer.

Targeted Person's Location

CO, USA- 81615

Scammer Information
Scammer location logo

Unknown Location

Mail logo

Unknown Email

Mobile logo

1(800) 762-3485

Web logo

Unknown URL

Scam Type

Tech Support

Learn More

Business name

Hewlett Packard potential imposter

Date Reported

November 19, 2025

Scam ID

1109323


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