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Scam information

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Description

claims to sell High Quality Brands with material such as suede and wool. In my case it was supposed to be a wool lined Carhartt jacket. After 30 days no product has arrived, after 14 days emailed Cotosen.com for Refund as well as reaching out to "support" via filling out thier site support form for assistance. I was never contacted or recieved notification from "Cotosen". No Phone number for customer support or website is listed. Cotosen apppears to be doing bussiness from Hong Kong,(pic:referenced below) but you can find them in our US Amazon marketplace as well. Another problem is now that im aware of Cotosen and their scamming bussiness practices, I am seeing sponsored Ads in Google and in Gmail for Cotosen.com , further providing the appearance of lagitamecy. Another, I was not aware I was purchasing from anywhere other than here in the U.S. until roughly 7 days after the purchase when I started to notice some red flags with the transaction. In the reviews that are available customers are experiencing similar events as mine but some are saying a product was delivered but completely different then stated and of extremely low quality with no Carhartt brand identifiers. Note: when uploading an attachment to this BBB, only ONE 5mb attachment can be uploaded. More uploading capacity could help broaden investigation and increase the transfer of files.

Dollars Lost

$68.99

Targeted Person's Location

OR, USA- 97502

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

Unknown Phone Number

Web logo

cotosen.com

Scam Type

Online Purchase

Learn More

Business name

Cotosen.com

Date Reported

November 19, 2025

Scam ID

1109182


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