Description

Tried to cancel my order by email within 5 hours of receiving the order confirmation because when I received the confirmation of my order, there was no phone #, no address im New York and email address was questionable. I knew that something was wrong. I started checking on the company. Found that there were many bad complainsts and reports that it was a spam and a fraud. There were No replies to my email asking to cancel my order. They continued sending tons of emails that my order was being processed. Kept replying cancel my order. When they emailed me that the dress was shipped,, I emailed them why they never responded and did not cancel my order. They claimed that as soon as they get the order the process started. I told them that their policy written stated that cancellation is within 24 hours after receiving the order. Then the dress arrived coming ftom China, not New York as they claimed they have a store there.. the dress was awful .poor quality, not flattering at all, fabric was terrible and looks like a nightgown and uncomfortable I emailed that I want to return and get a full refund. They kept giving me options of. getting $9 and can keep the dress, etc. I refused. Their final option was to return the dress but pay over $30 for shipping. I refused and told them about their return policy that I cancelled within 5 hours and I will report them to FBI Online fraud crimes and BBB. They did not reply. I followed again with email and more nonsense and told them that I disputed their charge to my credit card company who is investigating. Now they are saying that they cant refund me unless I stop the dispute and investigation. I told them Ill check with my bank. Im now convinced that I will not stop the duspute and investigation. $59.99, is a very small amount to be bothered. But this company need to stop with their scam, false advertising and fraudulent business practice and will continue to scam and victimize others.