Description

I bought a new HP printer but could not get it connected to my computer. I went to HP website and was connected to a technician. The technician was trying to help. I got a call on the phone at the same time from a man identifying himself as an HP technician. He said he would get my computer and printer connected. He said he needed to be connected to my computer. I gave him access. He then said the problem was with my internet connection. He said it was hacked and many people were using my server. I don't know much about this technical stuff, so I was easily misled. He said I need to buy protection for my internet server so that nobody can hack it again. I could not use my computer or the internet to check him out because he was in my computer using my internet connection. I did think abou it though. I ended up paying the money for protection which I did not need. He identified himself several times in the conversation as being from HP so I was gullible and thought it true. As soon as I hung up, I realized I had been taken advantage of.