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Description
This company is a SCAM. Customer support does NOT exist. I tried contacting them prior to receiving my couch - The FEATHER couch - they would not cancel it! This couch arrives and it's terrible! Extremely cheaply made ($3600.00!!!) - you sit down and you hit the board beneath the paltry cushion. The material is scratchy and NOT plush. I called the company - no answer. I tried emailing - no response. So I opened a dispute on my credit card and then they responded. I could get a refund if I had original packaging, pay the shipping back AND a 10% restocking fee. This cheap crap is not worth $500!!!!! Don't buy from them!!!
Dollars Lost
$3367.79
Targeted Person's Location
VA, USA- 22309
Scammer Information
Chino, CA
Unknown Email
Unknown Phone Number
www.25home.com
Scam Type
Online Purchase
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Business name
25Home
Date Reported
November 19, 2025
Scam ID
1108138
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