Description

I ordered a nicotine free vape system on August 26, 2025 and the money was taken out of my account that day. I received a confirmation email with items purchased and order number. On September 8th I received an email sending "honest apology for order delay". They blamed it on the Tariff increases. I responded on the 9th of Sept asking to cancel the order and refund the money. They responded on the 11th of septemeber asking for my order number to "Look" into this matter. It was from Eva Marie Nuevo customer support team member. Never heard back from them. I emailed again on the 13th of Oct . No response again. I found their facebook page and posted buyer beware and received a messenger link asking for my order number so they could resolve this issue. Never heard back from them again after I gave them my order number. I am just really tired of this, 3 months of dealing or trying to deal with cheats and scammers.