Description

I was selling on market place. Buyer (Yoselin Montilla / Yoselin Hicks) said we had to set up a Zelle business account to get money from her because she had a "business" account with Zelle. Zelle business representative, James Maxwell, (referred to as he) texted me and said we had to put 500 in a business account and the buyer would send me back from her business account $700. (my $500 plus $200 for merchandise). I sent $500 but then he said it didn't go through, so he wanted me to send another $300. I said I was not going to do that and wanted to stop this transaction and wanted me $500 back. We called our bank (Seacoast Bank) they said the transaction was "pending" in our account. We asked them to stop it but it went through anyway. This happened on October 13, 2025. Our bank did an investigation and said they could not get our money back from Capitol One. I have emailed both the Zelle representative James Maxwell and buyer, Yoselin Hicks and asked for the money to be transferred back numerous times.