Description

I did an iq test and paid $1 to see it, never got the results due to page refreshing so I just took my losses and ate the $1. Mind you I never created an account with this company or signed up for any subscriptions. September 29th I was charged $24.99 from Efaq. I emailed them over 10 times to try and figure it out since I didn’t even have an account with them. I got one person to reply to my 10 emails and never received a response after that. October 29th rolls around and I was charged $24.99 again. Found out they had a phone number so I called and when I called they said my number wasn’t recognized in their system as having an account so I spoke with a customer service representative after that. And after explaining to her this mess she then created an account for me without my permission, and then told me my money would be refunded. So I called the number back again to see if my number was in their system and this time it was. So she created an account when I never asked her too. Today is November 13th and I still haven’t received a refund so I called and was told that I would have to contact support through email to figure out my refund. Which the email support team never answers you back as I found that out a month ago. Still never received my $50.98 back that the said would be refunded. This company is a complete scam