Description

I ordered bed sheets from My Pillow and upon check out was given option to try Free 3 pack of energy drinks. I said I would like to try them. I received sheets and energy drinks after a brief delay. A couple weeks later I received a 12 pack of Energy Drinks, and 14 days after that I received another shipment of a 12 pack ! I reached out to My Pillow, I was told I signed up for Automatic Shipment every 30 days. I explained I only agreed to free 3 pack trial. The representative assured me I agreed to automatic shipment. I disputed this again. I asked how she is concluding this. She told me I did not UNCHECK THE BOX. I said WHAT? !! what box are you talking about. I did not willfully check a box. Your website had automatically checked it and I never saw what you are explaining. I explained that was trickery and very unethical for a Christian Company for sure! I asked to be taken off the auto shipment immediately. She took me off. I explained I have both boxes of energy drinks, unopened and that I would like to send them back for a refund. I was told they don't do that. I was told I couldn't return them. I asked for a manager, was transferred to someone who explained this entire thing again and that I signed up, and I could not return them. I asked to speak to a manager above him. He told me that he would get with his 'higher up' manager and call me back next day. He didn't call me back next day. I called them back and was told I would be credited for the September shipment, But NOT the August shipment. I explained again that I didn't willfully sign up, that it was Trickery of the Company to sign people up Automatically for something .