Description

Recently, I was scammed by someone pretending to be an Expedia representative. After my flight was canceled, I needed to cancel my hotel reservation, so I googled “Expedia customer service number.” I called the first number that appeared, which showed as 1-800-Expedia, but it turned out to be a fraudulent number. The person on the phone had access to my reservation details, including the hotel name and booking information, which made the call seem legitimate. They told me there would be a $250 cancellation fee, but after some back and forth, we agreed on $150. They sent me an email that looked identical to Expedia’s official format — same fonts, layout, and branding — so I believed it was real. After paying, I checked my bank statement and saw that the charge came from Indianapolis, which immediately raised red flags. That’s when I realized I had been scammed. I’m posting this to warn others: do not trust customer service numbers found directly on Google without verifying through the company’s official website or app. I hope Expedia and Google take action to prevent others from falling victim to similar scams.