Description

I too fell victim of the false advertisement regarding the “Pink Salt Trick supplement” The ingredients of the advertised “Pink Salt Trick” product is NOT what received, instead I received a high dosage of Turmeric and piperine. I received the PROZENITH (6 bottle supplement) product on 8/20/2025 and returned (5 bottles) within the 60-day period on 10/20/25 with proof of returned receipt. I followed the direction for the return of their product. Additionally, I called the customer service number 323-529-8488 along with emailing their customer support team at “[email protected].” I returned the shipment of 5 bottles as directed (I covered the returned shipment cost along with USPS tracking). To 18855 35th Drive #100 Aurora, Co 80011. Today, 11/12/25 I called to follow up on the status of my expected refund and spoke with an attendant called “Melanie.” Her response, “send an email to customer support and someone will get back to you with 24-72 hrs.” After pressing the issue that I’ve returned the product as instructed initially, she disconnected/dropped my call requesting the status of my refund. The call center sounds chaotic in the background (you hear the other attendants’ conversations with customers making similar requests to return their products). Regards, Ivonne Velez