Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I saw this ad that populated up online stating that JC Penny was having a clearance sale which was about to end & that it was the last chance to order those items before the sale was over. I mean everything looked legit so I begin to order items that I assumed I was going to receive but time past by & I have yet to receive those items . Each time I mention those items they claim that they are out of stock or lost. Now the story is that I can pay to have the items reshipped to me but I will not receive a refund. Now they claim they are working on my refund to have the amount put back on my debit card. They even issued me a tracking # Tracking package order number250919105212309.

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
Report the activity to the online payment service used for the financial transaction.
Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cybercrime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

Dollars Lost

$40

Targeted Person's Location

VA, USA- 23669

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

Unknown Phone Number

Scam Type

Online Purchase

Learn More

Business name

JC PENNY-Imposter

Date Reported

November 12, 2025

Scam ID

1102428


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Wish to dispute this scam report?