Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I ordered sofa covers from a business under the name Couch Skins. I have been trying to return the items I received for a full refund. Numerous emails have been sent over 5 days, along with submissions on their website, requesting instruction on where to send the package . Four days later, they contacted me via email, giving me a runaround: requesting pictures , which I did, a number of times; waiting for approvals; escalating my request to management and giving me an option to receive a 50% refund and keep the items I am trying to return. There is no phone number given on their website. I have contacted my credit card company and filed a dispute. I am hoping they can reverse the charge and credit my account.

Dollars Lost

$144

Targeted Person's Location

NY, USA - 11741

Scammer Information
Scammer location logo

Mobile logo

Unknown Phone Number

Web logo

https://www.couchskins.com/

Scam Type

Online Purchase

Learn More

Business name

Couch Skins

Date Reported

November 7, 2025

Scam ID

1099333


Tell us what happened

Your input keeps Scam Tracker accurate and useful for the next person who searches this scam.

Are you the business named in this report? Dispute this report.