Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

In November of 2024 I was ordering Ketozense gummies from Ketozense. Keto + ACV. I inadvertently hit send and placed the order. I soon realized in minutes it was a scam and a subscription. I called my bank within minutes and cancelled the payment on my debit card. The gummies were delivered anyway but there was not a complete return address to send them to. In September of 2025 I started getting calls from KETOZENSE BILLING DEPARTMENT. They were relentless with calls and threats. I reluctantly paid them $149.00 to cancel the subscription. I was told my subscription was cancelled . When looking at my bank statement the payment went to TRIMTIDEXPERT. I was told I would receive an email showing the payment a cancellation confirmation number. No email no confirmation number for the cancellation. One month later the calls started again saying I only paid for half of started again. when I tried to explain that it was paid and never received a confirmation number. They again were very threatening demanding and relentless. I was coerced into paying another $198.97 this time the payments went to WILD SPIRIT (98.99) and to HAPPY TAILS (99.98). The phone number on the bottle 866-448-6432 is answered by a medical device company . HAPPY TAILS AND WILD SPIRIT HAVE THE SAME NUMBER 877-317-3720. It goes direct to an answering machine no matter what time you call during there stated business hours on the machine.

Dollars Lost

$347.97

Targeted Person's Location

VA, USA - 24522

Scammer Information
Scammer location logo

San Jose, CA - 95125

Mobile logo

(866) 448-6432

Web logo

Google

Scam Type

Online Purchase

Learn More

Business name

Ketozense

Date Reported

November 7, 2025

Scam ID

1098512


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Wish to dispute this scam report?