Description

I didn’t do my research enough before buying from this place. I didnt think I needed to because every social media page was full of what seemed to be satisfied customers, some even showing off their products that looked quality. I now know after looking at every platform and digging to find those bad reviews that they keep hidden on purpose that this is a scam. I ordered a Kitty Curlz toy for $39.98 (shipping included in that) and they randomly said Oh we’ll give you another one for free (BOGO) I was surprised but happy about it and placed the order. Immediately they started sending me chain emails trying to upsell other items which was a red flag. They kept saying they have too much product that they needed to get rid of and kept advertising a $300 cat wheel to me. Anyway, it’s been over 2 weeks now and no package, and the tracking on their website just describes my package as “moving.” After looking up the pages and pages of reviews of people that 1. Never received their order and their refund emails were denied or 2. Received the product months later in poor quality, I now realize this is a dropshipping scam. If you do receive your product, it’s poor quality because they ordered it from China. The website also says they started online in 2023, but the website was not actually created until 2024. There’s no way to actually verify if there was a store there in Montreal that they “closed down due to the pandemic” which was in 2020, not in 2023… they also have random people (Jessica, Sarah, Charlotte) on their email that they will switch up identities in different emails which is just 100% fishy. On Tiktok, a girl had posted that Marlene’s Pet Shop was using videos of her and saying her name was Jessica, one of their workers. It’s just a huge scam. I tried to report them to the FTC but the government is shut down right now. Let this be a warning to everyone, save your money and just go on amazon. Their marketing is top tier but trust me, people being scammed by them are everywhere, they just do a great job at hiding those reviews from the public. I’m being told my package should arrive Sunday-Tuesday, but I highly doubt I will receive it. There’s no phone number or any way to contact these people other than email and most of the time your emails will be ignored. Take this as a warning.