Description

I ordered shoes from "Harper & Lane" and was told they would be delivered in 5-7 business days. The delivery was "delayed" and I then received an email saying the shipping address I gave was "incomplete" or "incorrect." Then: " Unfortunately, undelivered or uncollected packages will not be returned to our warehouse. Instead, they are diverted to a third-party holding facility where they could potentially be lost, damaged, or discarded. Please note that in such cases, we are not liable for any replacement or refund." I have notified my bank to dispute the charge.