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Subject: Report of Suspected Fraudulent Transaction – Request for Assistance Dear Better Business Bureau I am writing to report a suspected fraudulent transaction involving an online dog-breeding seller who identified himself as Mr. Richard Furry Homes, associated with a website listed as RICHARD BELGIAN MALINOIS PETS HOME. The emails and phone number used in our communications were: • [email protected] • [email protected] • Phone: (754) 341-3184 Between November 3, 2020 and November 4, 2025, I communicated with this individual through both email and text messages regarding the purchase of a Belgian Malinois puppy. After multiple exchanges, I agreed to move forward with the purchase. On November 4, 2025, I sent payment through Zelle in the amount of $830.00 USD. The payment details are as follows: • Registered Zelle ID: [email protected] • Name: Tabi Maurice • Memo/Note: Lola • Amount: $830.00 Before and immediately after sending the payment, I attempted to ask the seller additional questions about the delivery process. The seller had previously responded quickly to all communication, but once the payment was sent, all responses stopped. I sent several texts and emails and attempted to call, but I received no reply. According to our agreement, I was supposed to receive airline delivery information for shipment from Orlando to Atlanta, Georgia, where I reside. I never received these details. The sudden lack of communication raised significant concern, and I began to suspect fraudulent activity. At approximately 9:59 PM today, I contacted my bank, USAA, and reported the situation. The USAA representative documented my report and informed me that an investigation would be initiated. I also provided USAA with copies of the emails, text messages, and any other correspondence exchanged with the seller. In addition, I plan to file a formal police report and submit complaints to the Better Business Bureau and Google, as I later discovered that the BBB has this merchant listed as a known fraudulent/scam operation. Please let me know if any additional information, documentation, or follow-up is needed on my part. Thank you,