Description

I received a automated text from what looked like PNC asking if I had made these recent purchase in Salt Lake City, Utah. I replied no, and after a few minutes they called. It was from Texas, but PNC has called before wanting to verify that last few purchases, so I answered. He said he was with PNC Fraud and Identity Theft and asked about that last purchases. I should have known because nothing had shown up on my bank account. He asked it I knew a Emily Brown, Jessica something (I don't remember), or a Brad Miller. I said no. He basically then spent FIVE hours convincing me that I had to make these specific purchases for them to somehow reverse them from my account. He gave me that name Tom Crenshaw and even a badge number and reference number for this 'case'. I should have known better, but I wasn't thinking clearly because every time I would tell him I was uncomfortable with this he would send me another PNC verification number (which I didn't realize could be faked). He even asked what time would be a good time for him to call the next day and that all of my money would be back in my account before the call was disconnected. It was not. Used another phone of call PNC myself and they said the number wasn't with PNC.