Description

My friend and I signed up for a speed dating event through My Cheeky Date. The tickets were sent to us vis eventbrite. When we arrived at the venue (Night Owls, Colorado Mills) the night of, the staff told us they had no record or plan for this event to take place. They were also frustrated and told us they hosted one speed dating event a month or two ago, and now this keeps happening for the past few weeks. People are sent there and the organizers 'cancel' last minute but there is no event to cancel as they never set anything up with the venue. When I asked My Cheeky Date for a refund, they refused to refund me and said they have a no refund policy. I explained that there was no event, however, ever scheduled with the venue so I wanted a refund. They kept refusing on email (the only method of contact I had with them). I asked to speak with a supervisor. They then called me at my work number instead of using my personal information or asking me where I would like to be contacted or providing me a phone number to call. When I said I was not getting the calls (it was night and I was not at work), they then proceeded to personally attack me and my character over email as related to my line of work. It was disrespectful and inappropriate. I was a paying customer who only wanted my money back for a service I not only never received, but a service that was never even scheduled to happen with the venue. Stay away from this business. Since then I have heard and read many similar stories about them. They try to personally scare and intimidate you so you will stop asking for a refund. They need to be shut down. Totally unacceptable, do NOT give them any of your money!