Description

I received multiple notices with my Mortage companies name on it . When I contacted the number a man named Alex answered and proceeded to talk to me in a threatening, and condescending manner. He then made it seem as though we were not covered for our warranty and needed to establish an account or they were going to “Red Flag” our property and we would not be allowed to call back after verifying what they were telling me was true . Once I stated I needed to ask further questions prior to making any decisions . Once I said that they became threatening and stated if I ended the call we would be at risk of losing our property and would not have the coverage required for our loan. I then proceeded to contact my home warranty company , home owners insurance , and mortgage company which all assured me there was nothing needed in any capacity . My companies informed me that the numbers provided to me on the notices and calls were not affiliated with there company and we had all our affairs in order . I then called the number back asking to speak with a supervisor who refused to provide me his name , and gave me a fake company name “Home Warranty Company “. I asked multiple times for license numbers, names , and additional company information which he refused to tell me . When I said I would be reporting the scam so they cannot do this to other people they said I was harassing them , and they are blocking my number. I then received a voicemail from Alex with additional threats of them red flagging our property and we would not be allowed to obtain a renewed home warranty. The numbers I was contacted from are ( 800) 411-2119, (888)362-2821, and (877)819-2888. On the top left of the notice I recieved the following is listed : Official Business, Penalty for private use , $300 Form 9550-WARR. On the top right of the page the put Notice date , Customer ID , Warranty Dept, and policy expiration date. On the page it also says it’s secured by ( my Mortage companies name ). Please be aware as they could have easily gotten away with it had I not been warned by my realtor scams are common after closing on a home . I plan to report them to the authorities because what they are getting away with is horrible. Make sure you check directly with your established home companies prior to authorizing because they impersonate your Mortage company along with making you believe your at risk of losing coverage . If anyone has experienced something similar I would be happy to provide more information , I have a recording of there voices on my voicemail which I will provide to the authorities.