Description

On September 19, 2025, I purchased several pairs of jeans from a website called Wearchase, which advertised heavily on TikTok, claiming to sell discounted Judy Blue Jeans. The website appeared legitimate, using Judy Blue branding, photos, and product descriptions. I placed an order totaling approximately [insert dollar amount] and received an order confirmation (Order # ORDERwearchase250920051252159) and tracking number (JYGJ2308621652YQ). Weeks later, the tracking falsely showed that my package had been “delivered,” but I never received any merchandise. The tracking did not identify a real carrier, and no delivery occurred. My husband was home all day on the listed delivery date, and our locking mailbox rules out theft. I contacted the official Judy Blue Jeans company, and they confirmed that Wearchase is a fraudulent website with no affiliation to them. They also stated that they have received multiple reports of fake websites using their name and product images to scam customers. I believe Wearchase is engaging in online retail fraud and brand impersonation by posing as a legitimate Judy Blue retailer and taking money for products that are never shipped. I am requesting assistance in: Helping warn other consumers about this fraudulent seller. Requesting that the BBB note this complaint under the name Wearchase and/or any related entities or domains. Sharing this complaint with relevant authorities or agencies monitoring online retail scams. I have documentation available including: Order confirmation and payment record Tracking information Screenshots of the website and TikTok ad Email correspondence from Judy Blue confirming the fraud This scam appears to be ongoing, and I’m concerned that other consumers are being targeted through TikTok ads and fraudulent websites posing as Judy Blue.