Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Share and help us warn others

Description

Well, on Instagram I found a really cute site called Emma and Jack of Boston. They said they were going out of business and prices were reduced. When I first purchased the products, my credit union flagged them as a scam. They looked into it and found out that they were “legit”. However, upon receiving the merchandise which was two sweaters and a coat they were very cheaply made similar to something you would find on Temu or worse. Definitely three items were not worth $161. When I tried to return the products, the customer service department required me to take a picture of all three items at this point they told me I could return through DHL, which would cost me almost $40. However, their phone number is not a legitimate phone number and when I’m trying to return these items, DHL will not accept the shipment because they don’t have a legitimate phone number.. So I’m stuck with the worst quality clothing that I have ever seen worse than Temu or Shane a lot worse and a lot more money

Dollars Lost

$161

Targeted Person's Location

NY, USA- 12754

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

(929) 582-5114

Web logo

Https://emmajackboston.com

Scam Type

Online Purchase

Learn More

Business name

Emma Jack Boston

Date Reported

October 29, 2025

Scam ID

1091533


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Media or law enforcement?

Wish to dispute this scam report?