Description

I saw an ad on Instagram from Clara San Diego store and liked their "handmade" table lamps that looked like stain glass lamps on their webpage and ad. I paid for 2 lamps (WhiskaGlow – Handcrafted lamp that makes hearts shine: the name from their website ) and expecting to get 2 stain glass table lamps. I checked later their website and there was no description of the material the lamps were made of, but the page contained beautiful pictures of the lamps and a person that seemed working on making stain glass. I realized later that it was a deception. When I opened my package, I found two table lamps that were made of plastic. They were both of poor quality. I requested a return form to send them both back to the store. I took me a couple of e-mail exchanges between me and their customer services to finally get one but to my surprise, I learned that I had to send their package to China and to pay international shipping fee. I went to a local USPS and found out that it would cost me almost the price of the purchased lamps. I was very disappointed since I did not know that a return would involve an international shipping. The name Clara San Diego made me think that it was some Clara from San Diego, CA, who was making and selling her products. I thought it would not be difficult to make a return since this business is local. Their website does not tell customers that the warehouse is located in another country. I felt deceived. Now I am stuck with these two lamps that I do not know what to do with. After what I have experienced with this seller, I think I got scammed out of my money. The product does not look like on the website and it did not make my heart shine but sink instead. This is why I decided to warn others.