Description

A few days before the scammers phone call, we had received two text messages from S.E.C.U, one stated someone attempted to use our banking card pin three times, after midnight. The second text message, asked if we had just authorized a large sum of money in TX. On September 14,2025 @ 4:55 My wife’s phone rings one call after another, we were having severe thunderstorm at this time. Thinking it must be a weather alert the call was answered, The person said, he is Joshua Adams from state employees fraud department and wanted to know if we just authorize $2800 charge on our card in Texas. No we did not. He said, he was here to help, but my wife didn’t feel comfortable speaking with someone on the phone. Man said, check the number on caller ID, it should match the number on the back of your State Employees Bank Card. Yes, this call showed the same number that is on our bank card for Customer Support. He is calling from the State Employees Credit Union fraud department.. He was able to verify several of our last purchases, and we never gave our banking card number to him. He convinced my wife, if she didn’t want to lose all of our money she should do exactly what he says. He asked her to pull the funds from the bank card and put it on her Apple Pay. She had never used Apple Pay and didn’t have her bank card attached to her phone. Joshua Adams,NCSECU, Walked her through the process to link her bank card to Apple Pay. Then had her withdraw four different transactions which took all our checking. He had her download One Pay from the Apple Store, and transfer all our funds to One Pay. My wife paid fees to move the money from Apple to One Pay, then she was told to delete the One Pay app. The person needed my wife’s Social Security Number I don’t know why. Joshua Adams, said he would call her the next day with the cards information, so she could have access to our money. This call took 31 minutes, when my wife told me about the call I prayed she was kidding. She started crying, we immediately called the fraud department, which was the same phone number the person called her from and spoke with Phil, at the State Employees Credit Union. Phil filed a scam report and advised us to call Apple, 911, freeze our credit reports, and report this scam on the DOJ, FDC websites, within a hour we had taken care of all these things. I called Apple and SECU back to make sure everyone had the correct police report Apple scam report numbers. I Also wrote down the transaction IDs I found from the deleted One Pay App, I gave these transactions ID’s to the Deputy Sheriff ID’s From SECU to Apple Pay, from Apple Pay to Onepay App, and from Onepay to Coastal Carolina Bank in WA.. Coastal Carolina Bank is not a Bank, but it is a financial transfer company out of WA. We froze our credit on all three credit reporting sites, and filed a scam report on DOJ, FDC, this was on September 14,2025 The Duputy informed me, Green Dot handles all financial transactions for all Apple apps. Even with a Federal Judges Warrant, Green Dot refused to give the investigators the names connected to these transactions unless he could provide the Full names, birthdate, of the persons he needed information on. So the Case was closed and SECU Bank denied giving us back or money. My wife had given permission for the Bank to speak with me, I am her husband and we have this account jointly with N.C.S.E.C.U, when we first spoke with Phil, and later when my wife wrote a secure message on our account giving them permission to speak with me. On October 13, I was told unless my wife reports and disputes these charges, by sending a email with all the supporting proof, as far as they are concerned this hadn’t happened. My wife is a School Teacher and works from 7:00 until, after sending this to the BBB, I will follow up to see if her email was Recieved by the bank.