BBB Scam Tracker
Back to search
This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
Description
Listed custom hats on TikTok. Purchased four for $210.00. Items arrived in plastic bags, instead of hat boxes, several weeks later. The item received were nothing like the items I ordered. I received one black hat and three identical beige hats. When I complained, the support person, Britney stated they gave me “upgraded” items. I was not happy and asked for my money back and a return label. Britney offered me 40% of my funds and said I can keep the products. I said no way! You made the mistake, I’m not paying for it. On the website it notes free returns it the fault was their own. If that was enough- after checking my credit card statement, they over charged me for the products by $30 and didn’t inform me! This company is a scam!
Dollars Lost
$231.1
Targeted Person's Location
WI, USA - 53703
Scam Type
Counterfeit Product
Learn More
Business name
Rock Hatter
Date Reported
October 21, 2025
Scam ID
1085547
Tell us what happened
Your input keeps Scam Tracker accurate and useful for the next person who searches this scam.
Are you the business named in this report? Dispute this report.