Description

I ordered a Tiny Thinkers activity set of 4 books that are meant to help children with handwriting. The website advertises full size books, but the actual books I received were only 7.5"x5". The website also shows that there is a box that the set comes in. My items arrived loosely in a shipping envelope. The pictures on the website did not match what was inside the books that I received. The letters to be traced weren't even printed properly to reach the lines on the book. When I went back to my email confirmation as well as the website, there was no place for me to try to return the item to get a refund. According to the website there is a 100% money back guarantee within 30 days, but no way of contacting them other than responding to the emails I keep receiving from their marketing. As I was checking my account on their website, I discovered that I was signed up for a monthly subscription which I did not approve. Nowhere in the order that I made did it say that this was a subscription. I am not getting anything new each month and the website doesn't offer anything, so I am unclear as to what the subscription is for. Thankfully I saw this before I was charged again and cancelled my "subscription.' I have seen recent Reddit posts about people who have fallen for this same scam. I have emailed the company to request a full refund. Time will tell if they actually respond.