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Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

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Description

I bought mushroom coffee from Urthlabs. The site promises "24/7 customer service, 45 days money back guaranteed". I thought it was one time purchase, but it turned out to be a subscription. I did not like their product. I sent several emails. NO RESPONSE at all. No way to cancel. No way to return. I tried to contact multiple times- no response. I tried to write a negative review, but their site shows only good ones. Mine was ignored. A month later I got email that I was charged for my my subscription $36 and my order was shipped. I want to return unopened order but nobody responses. Even Facebook message button on their site is inactive. I paid via PayPal, they started a claim and stopped future payments. How can I get my money back and make sure I'm not charged again?

Dollars Lost

$36

Targeted Person's Location

CO, USA- 80126

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

Unknown Phone Number

Web logo

urthlabs.com

Scam Type

Online Purchase

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Business name

Urthlabs

Date Reported

October 17, 2025

Scam ID

1083209


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