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Description
I bought mushroom coffee from Urthlabs. The site promises "24/7 customer service, 45 days money back guaranteed". I thought it was one time purchase, but it turned out to be a subscription. I did not like their product. I sent several emails. NO RESPONSE at all. No way to cancel. No way to return. I tried to contact multiple times- no response. I tried to write a negative review, but their site shows only good ones. Mine was ignored. A month later I got email that I was charged for my my subscription $36 and my order was shipped. I want to return unopened order but nobody responses. Even Facebook message button on their site is inactive. I paid via PayPal, they started a claim and stopped future payments. How can I get my money back and make sure I'm not charged again?
Dollars Lost
$36
Targeted Person's Location
CO, USA - 80126
Scam Type
Online Purchase
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Business name
Urthlabs
Date Reported
October 17, 2025
Scam ID
1083209
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