Description

I received a letter from [email protected] claiming to collect a debt for an old Kay Jewelers account that I supposedly closed in May 2013. The letter listed a “case number” (DNA20-24-044004) and said I must pay $2,107.97 or face further collection action. It was signed by “Henry West, Mediation Coordinator,” but no company name, real address, or verifiable contact information was included. When I called the number (888-507-5976), the caller asked for the last four digits of my Social Security number and implied I would be taken to court if I didn’t pay. The account they referenced is more than 10 years old and well past the statute of limitations. I believe this is a scam debt collection attempt or “phantom debt” scheme designed to scare people into paying debts that don’t exist. I am submitting this report so it can be investigated and to prevent others from being targeted.