Description

Made an online purchase for a dress; cost $109.00. However, when it was delivered it was not what I expected. Quality was poor; fabric was cheap and seemed like a Halloween costume. Emailed the company using the address: [email protected]. The response I received was I would have to ship it back to China, which would cost me an additional $25 and they would offer me a 10% refund. There were several emails back-and-forth and their last offer was to refund me 40%. My final email and response included a threat to report them to the Better Business Bureau and write a negative review of their company. Their final response reiterated having to ship it back to China, which would cost $25 and to my surprise offered me no refund.