Description

(A Recording) Hello, my name is Jonathan Graves and I'm calling regarding an important matter involving _______ ________ _________. Do you Do you have a way to get a message to them? Please ask him to call me immediately at the number shown on your caller ID if you need more details or would like to with a representative now, please press one. This is time sensitive matter and we appreciate your cooperation. When I called the number back a woman picked up and said "Client Services." I aske to speak with Jonathan Graves and he had left for the day so she helped me. She would not give me her name but stated I had an outstanding balance with Capital One from a HSBC credit card for $834.61. Upon further inquiry about my account and informing her that all Capital One accounts have $0 balances. She proceeded to tell me that this was only a courtesy call be filing this compliant with the courts for further action. I told her I would like to know the Name of the Company with whom I have the card, the account number, date it was opened and address. She gave me a street name in a city I have never lived and an email address I haven't used in over 20 years and no longer has access to, but could not give me anymore information. So I made calls to Capital One and HSBC who had no idea what I was talking about but checked my accounts and found nothing, As advised by these companies I called the number back and asked the lady why was this not on my credit report and neither company has a record of it. She informed me that it is charge off from 2012, and not all companies report. I asked her when the card was opened and at what address. She told me the card was opened 8/24/2012, in Norfolk. And that's the only information she could give me. I also told her that the credit card companies, as well as I, needed the name of her company. She told me IFS and after telling her I needed the full name of the company she got very agitated and said, "Ma'am that is the full name of the company and I have given you all the information I can give you. You can just wait until you get your your court papers. They have already been filed." I again asked her for the address she has on file for me, so that I can receive my court papers. She said, "We have people that can track you down in your county and serve you." Then she hung upon me.