Description

I purchased a dress initially seen online on the website Harper and Lane. My credit card was charged right away. I cancelled the dress before it was supposed to ship (shipment up to 15 days from purchase). They let me cancel. I received an email stating I would be refunded. Over a month later I get another email stating my refund had not occurred yet and that I needed to cancel. Then a series of emails came asking all the same information again and the circle of emails continued. It has been a continuous loop. They have my name, address, and credit card information. I never received anything. Usually I am more careful. The phone number is out of the country and the grammar is not correct on some of their webpages and correspondence.