Description

Calling the listed phone number resulted in a phone tree that included 1) book a flight, 2) change a flight, and 9) other options. The other options is what I needed; after responding accordingly, I was greeted with a message about a free offer to get a life alert button or a medicare plan. After waiting, a human-sounding voice answered and proceeded to quite forcefully not address my original inquiry about travel while asking repeatedly for information so that I would sign up for the life alert button. After calling a second time, I realized that the voice was a set of recorded responses or AI.