Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

Googled passport renewal and was led to this non-government unauthorized third-party website for online renewal of passport. However, was sent a PDF 'pack' including simulated government form for passport renewal, while promising non-existent insurance for lost or damaged passport for 2 years. Should have ensured authenticity by checking the website for web address ending with .gov when renewing online.

Dollars Lost

$88.35

Targeted Person's Location

NY, USA- 10128

Scammer Information
Scammer location logo

Unknown Location

Mail logo

Unknown Email

Mobile logo

(321) 450-7214

Web logo

passport-assist.com

Scam Type

Government Agency Imposter

Learn More

Business name

passport-assist.com

Date Reported

October 5, 2025

Scam ID

1073921


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Wish to dispute this scam report?