Description

my initial email to them: I am not able to take this per my doctor's advice. This was already returned to you By UPS at the beginning of August for $219.47. You said it would take up to 4 weeks to be refunded, please refund as soon as possible or I will contact my bank to stop the payment. Their reply: Dear Rosalie, I’m very sorry to hear that you’re unable to use the product per your doctor’s advice, and that you’re awaiting a refund you were told would take up to 4 weeks. I understand how stressful this is, and I want you to know we’re taking your case seriously and will treat it with the care it deserves. To move this forward quickly, please access the link below and follow the steps so we can review and process your refund for order 8GXGM85E (refund amount $219.47). The form will route your request to our refunds team for immediate attention: https://form.typeform.com/to/ol8cJ97g If you have any supporting documentation (return confirmation, tracking details, or prior correspondence), you can attach it when you submit the form. We appreciate your patience and want to reassure you that we will handle this with priority. Regards Laura Customer Service For your convenience, track the delivery of your product using the information below: Tracking code: 9400150899561045683452 Tracking Link: https://www.ups.com/track?HTMLVersion=5.0&Requester=NES&AgreeToTermsAndConditions=yes&loc=en_US&tracknum=9400150899561045683452 My reply And I thought you sounded like a very helpful person. Thanks for nothing. I did as I was supposed to and returned the bottles back in August and never heard anything. Now you want to offer me 75% and forget the whole thing plus keep the bottles that I already returned. Ridiculous! I hope you all live with yourselves as taking advantage of people! Karma is a B________!