Description

I am writing to report a fraudulent transaction with a company named Prestigia.com, which was listed as a booking option on the Expedia website. I booked a hotel room for three nights. On the Expedia website, the deal was listed as having a free cancellation option up to 24 hours before the check-in date. However, after I received the confirmation email from Prestigia.com, I discovered that the cancellation window was only a few hours. immediately became suspicious when the confirmation email stated I only had a few hours to cancel, contradicting the 24-hour free cancellation option shown on the Expedia website. I canceled the booking right away. Despite this, I received an automated email stating that a 28% cancellation fee would be charged after the full amount was taken from my account, with the rest of the refund to be issued in 10 business days. I emailed them back to explain that I had canceled within the proper time frame and that this was unacceptable. After a quick search online, I discovered that many other people had also been victims of this scam. To prevent the company from charging me the full amount, I canceled my credit card. My bank, however, informed me that since I had authorized the initial transaction, I was liable for the 28% fee, even though they were aware that the company was not legitimate. This website is a scam that has defrauded many people. A quick search of the company reveals numerous complaints, and Prestigia.com has been known to use fake positive reviews as a means of deception. One related company, PRESTIGIA LIMITED, was dissolved in July 2023, yet the website still exist and they have managed to scam numerous people.