Description

I am disputing the above charge, made on September 5, 2025, to GoComGo, an advertised ticket agency. The charge was for an order of two tickets to a future performance at the Sydney Opera House on February 10, 2026. I have not received the tickets, nor do I have any confidence that I will eventually receive legitimate tickets. Upon doing some research into this company’s business practices – based on online customer experiences, and personal experiences related to me by a number of persons met in recent travels – I have learned that this company issues fake or invalid tickets. This is not legitimate business practice. I recently contacted GoComGo and requested a refund for this order, given that the event is months away and GoComGo noted it would issue the tickets electronically to my email account two weeks prior to the performance. I now believe this is a scam. GoComGo responded it does not issue refunds, or exchange or cancel ticket orders. It would, however, try to resell my tickets, without a guarantee, for a 10-percent commission. Going this route, I would not be notified until 1 day before the performance. This is indicative of a disreputable business. Not only does it issue fake or invalid tickets but then offers to offer them for resale, doubling its profit. I request cancellation of this transaction and not being held liable for this charge. I have notified the Better Business Bureau and notified GoComGo that I am disputing this charge, given what I and others have learned of its illegitimate practices.