Description

Posed as Thermador Service Support, returned called immediately upon a call to 844-697-8317 (found online following google search for Thermador.com). Posed as Thermador and offered to send a technician to look at fridge. Set up a service call for the following day, two men came and after inspecting the fridge, received a call from Dan from Thermador and provided an estimate and specific parts that needed to be ordered. Requested a check or Zelle. Check made out to Estbal Service LLC and deposited. Never came back to install, kept making appointments and not showing up over several days despite texts from "Hello Appliance Repair". Called Thermador (real company this time) and was told no service ticket was ever filed with the company and this is not a recognized company or Thermador technician. Company not registered to do business in NY and Florida based LLC. Phone numbers associated with these companies are not in service.