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I ordered clothes from an ad on FaceBook from the Company Rachel New York. My purchase total was $188.27 purchased with a Credit Card. The Clothes came they are too small. Their return policy says you can return up to 30 days. I immediately emailed for a return label. They responded back wanting me to send pictures, I responded to refer to my order for pictures. They offered me a 10% refund to my card and to keep the clothes. I do not want the clothes, they are too small for me i stated I wanted a full refund, they offered me a 20% refund which i refused I just wanted a return label and a full refund. Rachel New York will not refund my money and will not send a shipping label.
$188.27
NC, USA- 28562
Online Purchase
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Rachel New York
September 23, 2025
1064841
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