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Report Incident Submission number: P2C 000 235 852 Report Details Incident Details Type Identity Theft or Fraudulent use of Credit Card Address **** **** **** ***** ***** ** ****** *** **** ** *** Start Date 09/10/25 00:00:00 End Date 09/10/25 00:00:00 Submitted 09/16/25 22:42:55 Please enter a detailed description of the incident. On 09/10/2025 I noticed a check had been deposited in my husband's and I joint checking account. I I called Wells Fargo and initiated a fraud claim on it as it was made out to a Charles Lewis.The past few days I had been applying for an online loan to pay off a smaller loan and to get some furniture. All of them require your routing number and account number. So I continued to apply because I was worried about the negative amount in the account (it was about -$436). I get a return call from I thought was https://getcash.com. They said that I had been approved for a $2500 installment loan at 6% interest and payments of $48/month. They said my credit score (604) was low by 30 points. They could bring it up to 637 - they would deposit money ($910) into our account and then, if we sent the money back, they would apply it as a loan payment, and it would bring up our credit score enough so the loan will go through. They first wanted us to us CashApp, but neither my husband nor I use CashApp. So they told us (my husband) to go to Safeway in Clearlake and purchase 2 Apple Cards - one for $500 and the other for $400. It looked like they had deposited $910 into our account. When that was done and sent to them (via text message) they said the funds would be deposited into our account by the end of the day (09/11/2025). Of course it didn't appear. Then I noticed a provisional credit of $500. When I examined it, it was claims report for incomplete payment to MediaCom. The next morning (09/12/2025) there was no deposit, so I called Wells Fargo, who explained that when I changed account number - recommended by Wells Fargo - explained that deposits would be delayed by a day. By Monday 09/15/2025 we were sure we had been scammed. I did try and call them, but the phone number had been disconnected. I did manage to find possible owner before they disconnected the phone numbers (254-300-7889),(610-674-674-0137).