Description

I ordered a very pretty floral sweater from https://ellaroseboston.com/collections. They claim they are going out of business and were selling a $300 "vest" (sweater) for $49.95. When it arrived, I discovered that it was a cheap jacket of probably flammable sweatshirt material poorly PRINTED with the pattern of the sweater I ordered. Their website claims a "30 Day Guaranty", but they have resisted taking responsibility since I asked them for a return label so I can return the ugly clothing for a refund. After offering me 10%, 15% then 30% additional discount, they are finally offering a full refund IF I return the item to CHINA (I received it from Jamaica NY) AND it is found "acceptable" there. This is an obvious SCAM and they are probably taking advantage of many more unhappy customers. I told them to honor their 30 Day Guaranty, send me a prepaid return label and refund my $49.95 because I did NOT receive what I ordered. NO PHONE NUMBER AVAILABLE - and all they do is keep sending me "offers" now to refund my money IF I send the item back to CHINA (not Jamaica NY) and it is "acceptable" there!