Description

Orders product from website which seemed legit on July 6, 2025. Provided with shipping info but it never updated. I noticed the product was coming from Chine, which I was unaware of at the time. Notified company on August 9, 2025 of concern. And received this email back: August 24,2025 Hi Amanda, Thank you very much for reaching out. I sincerely apologize for the delay in our response and the lack of updates regarding your order. We’re currently in the process of upgrading our packaging to give you a better overall experience. We're really sorry that your order was caught right in the middle of this transition and because of this, all orders are taking a little longer than usual to ship. We will ship orders in the order they are received. A shipping label has already been assigned to your order. You may track your order on the tracking link below: Your Tracking Number - HHWTP5190243302YQ Please note that tracking updates will begin once the package is picked up by the carrier or shipping company. We hope you’re still happy to wait a bit. Thank you and have a wonderful day! Best regards, Still no new update. Emailed company again sept 9,2025 with no response as of today. Checked website and it is no longer active.