Description

To the Cherrybetty Customer Service Team, I am writing to reiterate my demand for a full refund for my order, CBNNDZ48419, based on the misrepresentation of your products as cotton, when they are clearly not. This issue has been ongoing for some time, and your proposed solutions have been entirely unsatisfactory. Your offer of a partial refund was unacceptable, and your suggestion that I return the items to China, with the risk of them being seized by customs if the declared value exceeds $50 (or even $30), is not a viable or reasonable solution. This effectively places the burden and risk of your company's misrepresentation entirely on the customer. I expect an immediate and full refund for the misleadingly advertised items. Please confirm when this refund has been processed. email #2 You can also directly return your items for a refund. Please contact USPS to ship the items to: Address: Room 218,, 3rd Floor, Building B, Deshi Innovation Workshop, No.388 Jinyuan Sixth Road, Jiangqiao Town, Jiading District, Shanghai, ChinaRecipient: FenXU Telephone number: +86 15137912080 Zip code: 200137 And tell us the send back tracking number. When our warehouse receives your returned items, we will give you a full refund immediately. Please note that if you want to return the package, the customs declaration amount should not exceed $ 50 preferably under $30, in case we are unable to receive the package due to customs seizures. Thank you so much