Description

I booked a flight through Travelocity and I had realized my wife’s last name need to be corrected. After submitting a request to Travelocity for a name correction. I received an email and a phone call with my itinerary in the email subject and the scammer said he works for Copa airlines and in order to make the passengers name correction, “We need to cancel your flight and resubmit payment again through PayPal.” Then the scammer sent a PayPal invoice to me for the exact amount my tickets cost. The scammer said my original payment will be refunded in 7 to 10,business days. The scammer probably works for Travelocity or Copa and exploits customer’s personal information. This scammer has access to customer’s itineraries and ticket cost. I called Travelocity and sent them all the info I had but the person I was talking to didn’t seem to take this very seriously by not saying much at all and leading me to believe how easy it is for customers personal information to be exploited at Travelocity.