Description

The company payment system on their website was not functioning properly. I was then sent multiple emails to attempt to pay for my 40ft container. Eventually I was able to have it charged to receive my container. I noticed the charge said nexusmassage instead of fenwaycontainers and I became worried I was being scammed. I contacted them but nobody answered except the lady named Katy on the live chat. I was informed that I would receive tracking information from the shiper soon. Eventually I received an email from Cargolay and after the receive date expired,I was then told that I needed to pay $400 in insurance money to receive my shipment and that the sender should had told me. After researching online I noticed that the cargolay company has been involved with many scams like this and the same experience was talked about. Also cargolay is not a legitimate company for logistics unfortunately. I am currently disputing the charges with my bank and reported this as fraud and am trying to have them procecuted.