Description

I ordered a Zakdavi high Precision Non-invasive Glucose Meter from this company. I only know the company as Ellis natura. I ordered 1, they showed when I went to check out that I ordered 2. Could not change quantity. Emailed them & told them that I only ordered 1 and to cancel the other one. That was on Aug 4, 2025. On Aug 6, I got an email from the customer support team to expect a refunded amount within 7-12 business days. No such action ever took place. What shows up on my bank statement is USModerncraftsstore New York NY on 8/4/25 in the amount of $36.00 (#24793385216002701032213) & $35.99 (#24793385216002201040211). On Aug 6 received a credit for $30.00 from this company. I just happened to see something about this company and went back to look at my bank statement. Did not see anything listed as Ellis natura, only for the time frame USModern craftsstore. I Looked up this craft store & never heard of it, let alone place an order with them. Two orders in the same day? That's when I realized I messed up & fell for the scam. Guess this is on me. I have emailed them & get a response, but did not receive the item, but just on Friday, Aug 29, I received a package with a pulse oximeter which I never ordered. I have the individuals name on the envelope that this came in. At this point, I'm not sure exactly what I can do. On Tuesday, Sept 2, I will be going to the bank with the paper work that I have & see if anything can be done. Thank you. ****** * *********