Description

Ordered three garmets: hoodie/cotton, blouse/cotton, dress/linen. Recieved polyester prints with no relationship to the design of the garments online. The garments are imported illegally. No labeling per FTC: Country of Origin, Fiber Content, Manufacturer ID, Care Lableing. Sent 3 emails and 1 phone call to Eleven Forest. No response. Credit Card company says if I received goods then I have to assume the loss. The contract was fulfilled. I have filed a complaint with the FTC #191 94 459.

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
• Report the activity to the online payment service used for the financial transaction.
• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.