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This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
Description
Our church was approached by email about a free piano from a "Charlotte Hughes ([email protected])" who was recently widowed and hoping to find a new home for her husband's piano (which was already in storage). She sent us the contact info for Debra Knabe, Express movers and Storage. Inc was to have this shipped to us. She didn't provide a phone number, she preferred email. She always signed her emails "Hughes" ... I checked online to see if I could find this company, and they apparently don't exist. I googled Charlotte Hughes, and found the BBB scam alert. I looked up the name of the moving company and couldn't find anything except on this site with someone else noting the same story. Our bank, fortunately, suspended the payment we attempted to send ($620) for the 12 day delivery charges. That's when I became very suspicious and checked them online. Fortunately, our money was pulled back into our bank account and we didn't lose any money. I even pitched a cash on delivery, and of course, as I suspected, they declined, saying they need the money up front.
Targeted Person's Location
WI, USA - 54409
Scam Type
Phishing
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Business name
E.M..S #Express movers and Storage Inc. / expressmoverstorage.com and they didn't provide any phone numbers
Date Reported
August 27, 2025
Scam ID
1047526
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